Replacement and return: For our commitment to providing the best customer service, all your purchases are returnable within 3 days and exchangeable within 7 days from the date they arrive to you. All you need to do is: · Ensure they remain in their original condition · Ship via the shipping company used for delivery to the following address: Rawaa Al-Wordz, Zahra Al-Fal, Al-Hindawiya, Jeddah 22321 T: 0507434364 The amount will be refunded to your account upon receipt of the shipment and verification of its condition, noting that the refund period may take up to 25 working days. Terms and conditions of the replacement and return policy: 1- Returns are possible within 3 days and exchanges within 7 days from the date of receipt if the item is in its original condition at the time of purchase. 2- To benefit from replacement and return services, the original invoice must be presented. 3- The customer has the right to return or exchange products purchased during promotional offers, and if the item is exchanged after the promotional period, the price difference will be charged to the customer. 4- The shipping cost for the returned or exchanged item is borne by the customer. 5- The delivery cost of the courier in case of return or exchange is borne by the customer. The customer will bear the cost of shipping for replacement and return. If the customer requests your item to be shipped through one of the shipping companies, they purchase the service from the shipping company, and shipping is based on that, so our responsibility ends completely at: 1- Delivering the shipment to the shipping company. 2- Sending the tracking number to the customer. The customer must track the shipment via their website or contact them at their numbers to follow up on receiving your shipments. The customer must receive their shipment immediately upon arrival at the nearest branch of the shipping companies, as the return period is 3 days and the replacement period is 7 days from the shipment's arrival and readiness for pickup by the customer. If the customer does not receive their shipment, the cost of return or re-shipping is borne by the customer. - Please note that some screens or lighting may reflect a slight change in the color of the item.